TERMS OF SERVICE
Last Updated: March 9, 2026
Welcome to SmokersCo. These Terms of Service govern your use of smokersco.org (the "Website") and your purchases from us.
By using this Website or placing an order, you agree to these terms. Please read them carefully.
Privacy First
Your data is de-linked after order fulfillment
Delivery Guarantee
Free re-shipping if your order doesn't arrive
Secure Payments
Processed by independent third parties
Multiple Payment Options
Crypto and card payments
1. ACCEPTANCE OF TERMS
By accessing this Website, placing an order, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
We may update these terms from time to time. Changes take effect upon posting to the Website. Your continued use after changes constitutes acceptance of the updated terms.
2. ELIGIBILITY
You must be at least 18 years of age to use this Website or purchase products. By using this Website, you confirm that:
- You are at least 18 years old
- You have the legal capacity to enter into this agreement
- You will comply with applicable laws in your jurisdiction
We reserve the right to refuse service if we suspect age misrepresentation.
3. OUR PRODUCTS
SmokersCo offers premium cannabis and cannabinoid products. Our products are intended for adult personal use only.
By placing an order, you confirm that you are aware of and comply with the applicable regulations regarding these products in your location.
PRODUCT INFORMATION
We take product accuracy seriously:
- All product images are real photographs taken from the actual batch being sold
- THC/CBD percentages are tested for each batch and may vary slightly between production runs
- Effects descriptions are general guidance; individual experiences may differ
4. ORDERS AND PAYMENT
PLACING ORDERS
When you place an order, you make an offer to purchase at the listed price. We confirm acceptance by sending an order confirmation. We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit quantities per customer
- Discontinue products at any time
PAYMENT METHODS
We accept:
- Cryptocurrency (Bitcoin, Monero, USDT, USDC, Litecoin)
- Credit/Debit Cards (Visa, Mastercard) via MoonPay
Prices are displayed in multiple currencies including Euros, US Dollars, and British Pounds. Payment must be received before order processing. All card and fiat payments are processed by independent third-party payment providers. SmokersCo does not store or process card details.
PRICING
If a product is listed at an incorrect price due to an error, we reserve the right to cancel the order or contact you for approval of the correct price.
5. SHIPPING AND DELIVERY
SHIPPING DESTINATIONS
We currently ship to select European countries. Please refer to our FAQ for the current list of accepted countries. We may modify shipping destinations at any time.
DELIVERY TIMES
Estimated delivery times are provided as a guide. Actual delivery may vary due to courier logistics, local postal conditions, or other factors beyond our control.
UPON DELIVERY
By accepting delivery of a package:
- You confirm receipt of the contents
- Claims for missing or incorrect items must include video evidence of the unboxing
6. DELIVERY GUARANTEE
We stand behind every order with our Delivery Guarantee. If your package does not arrive due to shipping issues not caused by customer error, we will reship your order at no additional cost.
Covered by our guarantee:
- ✓Lost packages
- ✓Packages returned to sender
- ✓Packages delayed beyond reasonable timeframes
Not covered:
- —Incorrect address provided by customer
- —Packages delivered but stolen from mailbox
- —Packages refused by customer
Re-shipping is provided at our discretion after investigation. We reserve the right to refuse claims that appear fraudulent. Our guarantee covers re-shipping of your order; monetary refunds are not available due to the nature of our products and payment methods.
7. YOUR PRIVACY AND SECURITY
Protecting our customers is at the core of how we operate. We have built our systems with privacy by design.
Data de-linked after fulfillment
We collect only the information necessary to process and deliver your order. Once your order is fulfilled, your personal details are de-linked from the order records to protect your identity. What remains are anonymous administrative records with no identifiable customer information.
Independent payment processing
All payments are processed by independent third-party providers. We never see, store, or have access to your card details or banking information.
Anonymous third-party data
All information handled by our third-party service providers (payment processors, analytics, hosting) is anonymous. None of these providers share or retain private customer data.
For complete details on how we handle your information, please read our Privacy Policy.
8. ACCOUNT RESPONSIBILITY
If you create an account, you are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity that occurs under your account
- Notifying us immediately of any unauthorized access
9. INTELLECTUAL PROPERTY
All content on this Website, including text, graphics, logos, images, and software, is owned by or licensed to SmokersCo and is protected by intellectual property laws. You may view and print content for personal, non-commercial use only.
10. PROHIBITED USES
You may not use this Website or our services to:
- Purchase products if you are under 18 years old
- Provide false or misleading information
- Attempt to defraud or abuse our services
- Share account credentials with others
- Copy, reproduce, or reverse engineer Website content
We reserve the right to terminate access for any violation of these terms.
11. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, SmokersCo and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of this Website or purchase of products.
Our total liability for any claim related to a specific order is limited to the amount you paid for that order. This limitation applies to the fullest extent permitted by law.
12. THIRD-PARTY SERVICES
We use third-party services for payment processing, shipping, hosting, and analytics. We are not responsible for the practices or policies of these third-party providers. Your interactions with them are governed by their own terms.
13. CHANGES TO TERMS
We may update these Terms of Service at any time. Changes take effect immediately upon posting with an updated date. Continued use of the Website constitutes acceptance of the updated terms.
14. DISPUTE RESOLUTION
If you have a concern, please contact our support team first. We will work to resolve any issue in good faith within 30 days. If informal resolution is not possible, disputes may be resolved through binding arbitration where legally permitted.
15. FORCE MAJEURE
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, or supplier disruptions.
16. CONTACT US
Last Updated: March 9, 2026